Comments on: WalMart’s return policy is complete bunk…

By: Matthew

Matthew — Wed, 11 May 2011 00:35:55 +0000

Anti piracy law fake.The law says nothing about stores not being able to take back an open dvd,blu ray,game,etc.

By: Justin

Justin — Sun, 02 Jan 2011 05:30:33 +0000

I actually work at customer service at a Walmart super center. Those of you who are complaining clearly have no idea what you are talking about. Walmart doesn’t hide it’s policy; just search online. With regards to open media; take it up with the FCC. Its not a Walmart policy, it is a federal law. Those people standing behind the desk are human beings. Don’t yell at us, it doesn’t help you or me. What is so difficult about keeping your reciept? I can understand if it is a five-dollar item; but if you buy a tv, why would you throw away the reciept? By tossing it in the trash you are also throwing away whatever warranty you have with the manufacturer.

By: Louie Holmes

Louie Holmes — Tue, 29 Jun 2010 05:38:49 +0000

body odor is nasty that is why i always take a bath twice a day.*;-

By: Another comment

Another comment — Thu, 18 Feb 2010 05:31:24 +0000

Purchased an Ipod at Walmart. Brought it home for my son. Before he opened it he pointed out it was 8gb, not 16gb. I bring it back to Walmart with my receipt, but because a piece of gum got stuck to the “TC”, whatever that is, they could not allow me to return the item. All the other information including the item number and price, date, time, everything else was ledgible. The receipt even says Apple Ipod Nano and has the price on it, what else do they need? I didn’t even want the cash back, i just wanted to spend an extra $30 to get my kid the bigger one. And they think we are crooked, what a rip off.

By: Someone else

Someone else — Thu, 17 Sep 2009 16:35:15 +0000

Thank you! Someone who’s explained it well.

By: Someone else

Someone else — Thu, 17 Sep 2009 16:30:35 +0000

Yes. Copyright laws doesn’t allow for the refund of an openned pc, video game, or music cd. What alot of people used to do was to make a copy and then return it for something different only to copy that, and then eventually return it to get their money back. So in the end they had copies of all the titles they took home and paid nothing for it. You can pretty much have working copies of anything these days. with maybe needing somekind of crack code for certain games to make them functional. So the law’s put an end to that by enforcing the copyright law. The only thing walmart does is if its not working properly or defective they offer a replacement of the EXACT same title.

By: Someone else

Someone else — Thu, 17 Sep 2009 16:16:30 +0000

What an ass! Walmart employees are not mindless idiots. We work hard for our earnings. What pisses us off is when people go to the stores and steal a bunch of shit and then come back a few days later claiming they lost the receipt for whatever reason. We lose money each time that happens. And guess where that comes from? Our bonuses. Its bad enough we have to show up to work and deal with customers who complain about the stupidest shit and you want to reduce our earnings too? Bullshit!! We don’t make that much to begin with. Its insulting!
Take it, not everyone that returns an item is a thief, but that’s why the employees seem to interigate each customer on their returns. We want to minimize our losses.
We also have customers who buy stuff and then try to return it 2yrs later cause all of a sudden the item quit working. You only have 3 months to return most items. Even fewer days for electronic items. Nobody wants to go through the manufacturer for replacement or repair so they go back to walmart to try to return it for at least store credit. Normally, to please the customer, theyre given a replacement. Alot of time at our expense. Manufacterers have requirements for a valid return and each time the return doesn’t meet those requirements the company takes it as a loss.
All of yall who say its in your policy to satisfy the customer. Yes thats on there but it also clearly states returns are for items WITH receipt. No where does it say we have to accept items without receipt. And walmart reserves to right to deny any return without a receipt.
The service desk employees dont really care whether or not you return something. They care in the sense that if they complete a return that wasn’t suppose to be valid then they could be reprimanded. They can get coached for it and after so many coachings they get fired. Which is why they have to stick to the return policy. Theyre just doing their job, trying not to get fired.
And for the guy who had an issue with the greeter asking for his receipt on his way out: We have customers on a daily basis who walk in and try to walk out without paying for things ALL THE TIME. As part of walmart’s loss prevention they ask for a receipt for any item that isn’t bagged. As a rule of thumb if your items aren’t in a bag, keep your receipt out till AFTER you’ve left the store. Saves you time and aids us in catching the real thieves by not wasting our time on stubborn people who believe that we should believe that ‘everyone is an honest person.’

By: dan

dan — Wed, 03 Jun 2009 21:29:11 +0000

this is exactly what i wrong with walmart thay pay so little thet the only people that work there are loosers like this. Im not sayin people dont rip walmart off but you jackasses think that everyone is doing it and so you treat everyone like crap i always have a recept when i return somthing but 90% of the time i get some total looser like yourself who hates his job and hates himself and because of that you hate all the customers to,you should go back to school so you can work for more then minimum wage and so you can stop being that asshole at the desk.

By: Madd

Madd — Sun, 12 Oct 2008 02:00:57 +0000

I am curious how many lost children Walmart stores have actually helped to recover? Two panels of pictures at both entrances in Sap town USA.

But hell with people trying to help lost animals find their way home.

I walked in with a flyer to help a dog find his owners. Walmart service counter employees just look at you with their brainless expressions. Greeter at door “well I go to customer service, I’m not really sure where you could put up flyer”. (Put up a bulletin board in back of store like Atwoods does………NOTHING ALLOWED ON WINDOWS.

Thumbs down to Quik Trip too…….I was told no to my flyer there too. By the way Tulsa and Sap town……Quik Trip regulates our gas prices…..what they sell for all others are to follow. JUST A HEADS UP.

Guess I will have a bulletin board on wheels, because of such inconsiderate s***s in this part of my world.

By: My name is irrelevant

My name is irrelevant — Thu, 14 Aug 2008 22:16:36 +0000

I work at walmart, I love seeing people steal. After working at Bestbuy for four years in loss prevention I know how to spot them. But really, Walmart makes millions and millions and millions of dollars every month. So long story short, Ive never stopped anyone. I just lol and smile, If you steal from Walmart you dont steal from me or anyone. walmart marks there shit up 350-600%. Pocket it. You deserve it. always